Power cut support – Northern Powergrid

For those who might need extra support during a power cut, Northern Powergrid have a Priority Services Register. 

You need to register for this service online or by calling 0800 169 2996.

The following summary has been prepared by Northern Powergrid and is shown on the Newcastle City Council website:

Northern Powergrid understand that all customers are individuals with unique needs. Power cuts can cause a worry, particularly if you, or someone you care for, needs the power on for medical reasons.

If you are elderly, sick, disabled, have trouble communicating, or have young
children to look after at home, you can register for support.

Whatever the reason, Northern Powergrid have developed tailored services
and guidance to ensure you get the support you need.

To receive this support you need to register as a Priority Services Customer.

Northern Powergrid work with the British Red Cross who can also support
those in need during a power cut.

To register go online https://www.northernpowergrid.com/care/online/power

Or telephone: 0800 169 2996